Job Description

Come join us! To learn and grow daily and unleash your potential while delivering solutions for the world's leading brands. As our team builds and supports new applications rapidly, we are looking for an exceptional Technical Writer to develop and maintain Human Resources documentation including, but not limited to, policies and procedures, internal process guidelines, technical project documentation, and standard templates.

Key Responsibilities:

• Partner with team members and SMEs to develop polished and well-structured user-facing documentation, such as SOPs, Process Improvement, How-tos, FAQs, and other content.
• Experience working with fellow Technical Writers, Quality Assurance, and creating material plans & strategies for the whole organization.
• Help establish a content management center and lead the drafting and review of help articles.
• Assess the scope and quality of documentation and onboarding resources for a software product.
• Support cross-functional teams to develop an innovative learning program for a major technology product.

Requirements:

• 2+ years of technical writing experience with hands-on experience creating documentation.
• Understanding of human resources, information technology, and security concepts and best practices.
• Nice to have experience with Wikis, Basic web design, HTML, CSS, Markdown/ Media-wiki markup/ Adobe Illustrator, Adobe Photoshop, or other image software.
• Demonstrate analytical experience, close attention to detail, excellent critical thinking, logic, and solution orientation.
• Develop, implement, support, and maintain technology-related documentation systems.
• Experience with creating and editing documents and diagrams using Microsoft applications, such as Word, Visio, and PowerPoint.
• Detail-oriented, organized, and able to deliver high-quality documentation.
• Familiar with information technology and its lifecycle methodologies.
• Strong verbal communication skills and written communication skills, as well as interpersonal skills.
• Must effectively communicate technical details and thoughts in non-technical/general terminology.
• Prior experience in HR is highly preferred.

Benefits:

• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities:

• Participate in OrangePeople monthly team meetings, and participate in team-building efforts.
• Contribute to OrangePeople technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OrangePeople Wiki/Knowledge Base.
• Provide status reports to OrangePeople Account Management as requested.

About us:
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & technologies, innovative training & education. An ideal OrangePeople Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.

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